top of page
  • Where can I park when visiting the salon?
    Street parking is available on a pay-to-park basis around the salon. Additionally, you can pay to park at the Amli Midtown 29 parking structure adjacent to the salon. Please avoid parking by the gravel fence area near the soccer field, as unauthorized vehicles will be towed. For guidance, check out our "where to park" video in the reels section.
  • What payment methods do you accept?
    We accept Visa, MasterCard, American Express, Discover, and Apple Pay. Please note that we do not accept cash transactions.
  • What is your cancellation policy?
    Cancellations made with less than 24 hours' notice will incur a 50% charge of the total service cost, with no exceptions.
  • How can I book an appointment?
    Appointments can be booked online at, by calling our salon at 786-475-8078 to speak directly with our staff, or by emailing us at Please do not send appointment requests via DM.
  • How should I prepare for my hair service appointment?
    For single or double process appointments, avoid washing your hair right before the appointment to protect your scalp and expedite service. For coil curly haircuts, please arrive with clean, detangled hair. For regular haircuts, come with no product in your hair to allow us to better assess its natural state.
  • Is there a fee for color consultations?
    Yes, all color consultations require a non-refundable $50 fee, which will be applied to your service on the day of your appointment.
  • Is there anything extra new haircut clients need to do?
    New clients are asked to reserve an additional 10-15 minutes for their appointment for a consultation with a stylist or colorist.
  • Do you offer ammonia-free color services?
    Yes, we offer ammonia-free color services, including products from Kevin Murphy and Goldwell.
  • What hair extension services do you offer?
    We offer microlink, weft, and tape-in extensions. We recommend booking a consultation prior to the service, as we order hair specifically for each client and do not keep hair in stock.
  • Do you offer hair smoothing services?
    Yes, we offer hair smoothing services using the Keratin Complex brand. However, we do not offer Botox or Japanese hair straightening services. We recommend booking a consultation prior to the service.
bottom of page